"Tony and Riley replaced our kitchen sink and faucet today. They did an outstanding job and the new sink and faucet look and work great. Their work was highly professional and both were most pleasant. We have no hesitation in recommending Burroughs Plumbing and Heating for any plumbing project one may have."
~ D&T Marchment, Lacombe, AB
"We had our furnace and hot water tank inspected and maintenance done on both. Tony took the time to explain how I can upkeep both. I highly recommend Burroughs." ~ D. Michie⭐⭐⭐⭐⭐
Professionalism, Punctuality, Responsiveness
"I was kept well informed as to when the work I required would take place and an estimated cost. Tony and his great apprentice Joe gave me updates as to where he was at on a daily basis while he was working on the plumbing. Would definitely recommend Burroughs Plumbing for any of your plumbing needs."
Professionalism, Punctuality, Quality
Professionalism, Punctuality, Quality, Responsiveness, Value ~ B. Rubie ⭐⭐⭐⭐⭐
"Great job repairing in floor heating last year and performing furnace/hot water tank tune ups this year and last." ~ S. Hollingsworth⭐⭐⭐⭐⭐
Professionalism, Quality, Value
"We had a minor flood and they made time in the day to fix the issue. Very professional service and excellent communication." ~ M. Johns⭐⭐⭐⭐⭐
"Dealing with this company was a pleasure. Both the office and field personnel I dealt with were very friendly, professional and responsive. I definitely felt they wanted my business and were prepared to accommodate my requests in a timely way. This company was recommended to me, and I would recommend it to others.
~ T. Duckett⭐⭐⭐⭐⭐
Professionalism, Quality, Responsiveness
"We are doing a renovation which involves the modification of the existing services and the installation of additional services. They have been prompt with providing quotes and have been worked with us to meet our schedules. The billing has been as quoted with no surprise extras. Carrie has been great to communicate with and gets back with answers to our questions. Tony takes pride in his workmanship and ensures that it's done right. We have used both their plumbing and heating services and are satisfied with them. Perhaps a bit more expensive than others however I believe you get what you pay for." ~ B. Heighington⭐⭐⭐⭐⭐
Professionalism, Punctuality, Quality, Responsiveness
"What wonderful service Burroughs Plumbing and Heating provided us. They arrived on time, fixed our issue in a timely manner and investigated some other concerns we had from a reno we had done a year ago. They were professional and polite, very knowledgeable about their business. If we ever need a plumber again, we will be calling Burroughs! Thank you so much for your help!" ~ C. Heinz⭐⭐⭐⭐⭐
"Thanks Guys! You seem like a great team!😁" ~ P. Hunter⭐⭐⭐⭐⭐
Professionalism, Punctuality, Quality, Responsiveness, Value ~ S. Schiffner⭐⭐⭐⭐⭐
"Very thorough, efficient and arrived at appointment time. I would definitely use Burroughs again."
~ J. MacLeod⭐⭐⭐⭐⭐
"I was new to Lacombe and needed a furnace inspection done. I checked out 2 local companies and chose Burroughs Plumbing and Heating. They were very professional, honest and very thorough. I was told all I needed was a duct cleaning and they recommended a company that did a great job. Burroughs is a great family owned company who I will definitely use for any work in the future and I highly recommend them."
~ J. MacKay⭐⭐⭐⭐⭐ Professionalism, Punctuality, Quality
"I had both Hot Water tanks replaced. They were efficient, the job was professionally and quickly done. The walk through of the complete system at the end of the install was very helpful. I will use Burroughs Plumbing and Heating again for any future plumbing needs I might have." ~ B. Taylor⭐⭐⭐⭐⭐
"Good service. Friendly staff." ~ K. Jahraus⭐⭐⭐⭐⭐
"They came to fix our furnace. They were straightforward, no jerking around. Had an extremely quick response time in fitting us into their schedule. Cost efficient, they didn’t just tell me umm I guess you need a new furnace. They diagnosed and fixed a part in our furnace same day. Just amazing service overall!!! We’ll never use anyone else. Can’t wait to try them out for plumbing." ~ C. Toro⭐⭐⭐⭐⭐
"Burroughs Plumbing is very professional and has came to rescue us more than once from our plumbing dilemmas. They have been quick to respond and repair our problems quick and perfectly. We appreciate how they give back to the community and their support in turn helps kids in our City. We would highly recommend them for any plumbing job or install. Thank you Burroughs Plumbing team for being the best!! If we could give more than 5 stars we would!" ~ C. Zens, Big Brothers Big Sisters Lacombe⭐⭐⭐⭐⭐
"Our furnace went out in the middle of the night when it was -18 so first thing in the morning I called to see if they would be able to have someone come look at it. Carrie answered the phone and said Tony would be over by 9 AM. Shortly after 9 she texted me to let me know he was running behind but would be there shortly. At 9:15 Tony showed up and by 10 we had heat! Excellent service and would recommend!" ~ W. Rempel⭐⭐⭐⭐⭐
"We have had dealings with Burroughs since 2018 when Tony installed a water tank and have continued with other projects since then from small to larger jobs. Most recently we had a sewer back up and it was a long a frustrating fix but Tony got it done with his usual good work and great attitude. I would recommend Burroughs highly for honest work and friendly service. Thank you Tony and Carrie you are the best." ~ B. Bergh⭐⭐⭐⭐⭐
"They replaced out hot water tank and did an amazing job and also cleared out our lines so we had water pressure again. They are awesome." ~ K. Strand⭐⭐⭐⭐⭐
"Fantastic and prompt installation on our furnace central air and water tank which was replaced the day our old one died, Thanks so much" ~ R. Therrien⭐⭐⭐⭐⭐
"Tony and son came to fix my infloor heating issue. Found the problem in less than 10 min and fixed it in less than 1 min. Then he said Merry Christmas and off they went on their merry way, no charge. Great local busines that we all should support. Thanks Tony!" ~ D. Du Toit⭐⭐⭐⭐⭐
"We appreciated your promptness and integrity." ~ G. Bresee⭐⭐⭐⭐⭐
"I had Tony to my place first thing this morning and I was just so pleased with him. Very knowledgeable and friendly. He went above and beyond by checking out the AC unit that is on top of the furnace and moving a wire around so it works better come summer time...not to mention he was to my place within 45 mins of my SOS call for help! :) Thank you so much for making a bad experience of waking up to no heat not so awful. I will be sure to tell friends about your company." ~ K. Landry-Hihn⭐⭐⭐⭐⭐
"Always great service, thank you so much♥" ~ N. Chiasson⭐⭐⭐⭐⭐
"Frozen well...quick response on a very, very cold Saturday. Great price, and even came the next day with special heaters to keep well warm! Will DEFINITELY recommend and use again!" ~ S. Desjarlais⭐⭐⭐⭐⭐
"Very Professional and great at what they do!" ~ C. Fletcher⭐⭐⭐⭐⭐
"Our hot water tank went out and Burroughs responded to our message on a Holiday weekend as was able to rearrange their schedule to get it replaced the first "regular" day. No extra charges for answering a message on a holiday, and everything was done professionally, they cleaned up after themselves, and right on budget that they quoted. I highly recommend them." ~ N. Crewson⭐⭐⭐⭐⭐
"They replaced a failing water heater in a very short time - a pleasure to do business with. Thanks so much."
~ M. Johns⭐⭐⭐⭐⭐
"Our furnace started acting up so we called Burroughs, of course when he showed up all was working fine. Rather than try to sell me a pricey new furnace or replacement part, he walked me through the trouble areas, what to watch for so we know when the part is ready for replacement and some tricks to save money in the meantime. Will definitely be calling them when it is time for replacement and for any other future work." ~ D. Tenerife⭐⭐⭐⭐⭐
"We commend Tony and family for his promptness, honesty, reasonable cost, follow-through and also his friendliness and personability. We are warm again just in time for Christmas!" ~ D. Newbery⭐⭐⭐⭐⭐
"Commended for his timeliness, honesty, reasonable cost, hard work, personability. I would call them again and recommend them to my friends." ~ newb7357⭐⭐⭐⭐⭐
"I was very pleased with the finished results that Tony Burroughs did for all of the plumbing and heating of my new house. Everything was completed exactly as requested and in a very timely manner. He was prompt and very good in all aspects of the work provided. I highly recommend his services." ~ B. Prosser⭐⭐⭐⭐⭐